Gaya APA

Levit, Steve. (1994). Quality is just the beginning : managing for total responsiveness . New York: McGraw Hill.

Gaya Chicago

Levit, Steve. Quality is just the beginning : managing for total responsiveness. New York: McGraw Hill, 1994. Text.

Gaya MLA

Levit, Steve. Quality is just the beginning : managing for total responsiveness. New York: McGraw Hill, 1994. Text.

Gaya Turabian

Levit, Steve. Quality is just the beginning : managing for total responsiveness. New York: McGraw Hill, 1994. Print.