Gaya APA
Brown , Stanley A.. (1995).
What customers value most : how to achieve business transformation by focusing on processes that touch your customers .
New York:
John Wiley & Sons.
Gaya Chicago
Brown , Stanley A..
What customers value most : how to achieve business transformation by focusing on processes that touch your customers.
New York:
John Wiley & Sons,
1995.
Text.
Gaya MLA
Brown , Stanley A..
What customers value most : how to achieve business transformation by focusing on processes that touch your customers.
New York:
John Wiley & Sons,
1995.
Text.
Gaya Turabian
Brown , Stanley A..
What customers value most : how to achieve business transformation by focusing on processes that touch your customers.
New York:
John Wiley & Sons,
1995.
Print.