Gaya APA

Kasper, Hans, Helsdingen, Piet Van, Gabbott, Mark. (2006). Services Marketing Management : a strategic perspective, 2nd ed. (2nd ed.). New Jersey: John Wiley & Sons.

Gaya Chicago

Kasper, Hans, Helsdingen, Piet Van, Gabbott, Mark. Services Marketing Management : a strategic perspective, 2nd ed.. 2nd ed. New Jersey: John Wiley & Sons, 2006. Text.

Gaya MLA

Kasper, Hans, Helsdingen, Piet Van, Gabbott, Mark. Services Marketing Management : a strategic perspective, 2nd ed.. 2nd ed. New Jersey: John Wiley & Sons, 2006. Text.

Gaya Turabian

Kasper, Hans, Helsdingen, Piet Van, Gabbott, Mark. Services Marketing Management : a strategic perspective, 2nd ed.. 2nd ed. New Jersey: John Wiley & Sons, 2006. Print.