Gaya APA
Hoffman, K. Douglas, Bateson, John E.G.. (2006).
Services Marketing : Concepts, Strategies & Cases. (3 Ed.).
Mason:
Thomson South-Western.
Gaya Chicago
Hoffman, K. Douglas, Bateson, John E.G..
Services Marketing : Concepts, Strategies & Cases..
3 Ed.
Mason:
Thomson South-Western,
2006.
Text.
Gaya MLA
Hoffman, K. Douglas, Bateson, John E.G..
Services Marketing : Concepts, Strategies & Cases..
3 Ed.
Mason:
Thomson South-Western,
2006.
Text.
Gaya Turabian
Hoffman, K. Douglas, Bateson, John E.G..
Services Marketing : Concepts, Strategies & Cases..
3 Ed.
Mason:
Thomson South-Western,
2006.
Print.