Gaya APA
Christopher, Lovelock, Wright, Lauren. (2002).
Principles of service marketing and management, 2nd ed. (ed. 2nd).
New Jersey:
Prentice Hall.
Gaya Chicago
Christopher, Lovelock, Wright, Lauren.
Principles of service marketing and management, 2nd ed..
ed. 2nd
New Jersey:
Prentice Hall,
2002.
Text.
Gaya MLA
Christopher, Lovelock, Wright, Lauren.
Principles of service marketing and management, 2nd ed..
ed. 2nd
New Jersey:
Prentice Hall,
2002.
Text.
Gaya Turabian
Christopher, Lovelock, Wright, Lauren.
Principles of service marketing and management, 2nd ed..
ed. 2nd
New Jersey:
Prentice Hall,
2002.
Print.