Gaya APA
Lovelock, Christopher, Wirtz, Jochen.. (2011).
Services Marketing: People, Technology, Strategy. 7th Ed. .
London:
Pearson.
Gaya Chicago
Lovelock, Christopher, Wirtz, Jochen..
Services Marketing: People, Technology, Strategy. 7th Ed..
London:
Pearson,
2011.
Text.
Gaya MLA
Lovelock, Christopher, Wirtz, Jochen..
Services Marketing: People, Technology, Strategy. 7th Ed..
London:
Pearson,
2011.
Text.
Gaya Turabian
Lovelock, Christopher, Wirtz, Jochen..
Services Marketing: People, Technology, Strategy. 7th Ed..
London:
Pearson,
2011.
Print.