Gaya APA
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.. (2018).
Services Marketing : inegrating Customer Focus Across the Firm, 7th ed. (7th ed.).
New York:
McGraw Hill.
Gaya Chicago
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing : inegrating Customer Focus Across the Firm, 7th ed..
7th ed.
New York:
McGraw Hill,
2018.
Text.
Gaya MLA
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing : inegrating Customer Focus Across the Firm, 7th ed..
7th ed.
New York:
McGraw Hill,
2018.
Text.
Gaya Turabian
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing : inegrating Customer Focus Across the Firm, 7th ed..
7th ed.
New York:
McGraw Hill,
2018.
Print.