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Dampak Tata kelola Teknologi Informasi (It Goverment) Terhadap Kualitas Layanan Informasi Akademik

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The purpose of this research is to see to what extent the implementation of information
technology governance with COBIT 5 as a basic framework for assessing information
technology and determine the effect of information technology governance on the
academic information system. This data processing uses descriptive qualitative analysis
and Partial Least Square analysis. The primary data was collected from the
questionnaire that distributed to active student in odd semester 2020-2021 in Trilogi
University. The result of this research is showing COBIT 5 with the domain EDM
(Evaluate. Direct and Monitor) and the MEA (Monitor, Evaluate and Assess) domain
have an effect on improving service quality at Trilogy University. While the DSS
(Delivery, Service and Support) domain has no effect on improving service quality at
Trilogi University. In consequence, Trilogi University is required to improve the
governance of information technology in academic information system as way to
enchance the service quality provided, so the vision and mission can be achieved.
Keywords: Information Technology Governance; COBIT 5; Service Quality

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Ketersediaan

AKU23/005

AKU 23/005

Prodi Akuntansi (Ruang Skripsi & Tesis)

Tersedia

Informasi Detail

Judul Seri

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No. Panggil

AKU 23/005

Penerbit

Jakarta : Universitas Trilogi., 2021

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

AKU

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

-

Subjek

Trilogi University--Accounting

Info Detail Spesifik

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Pernyataan Tanggungjawab

Novita

Versi lain/terkait

Lampiran Berkas

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