Gaya APA
Rayport, Jeffrey F., Jaworski, Bernard J.. (2005).
Best face forward ; why companies must improve their service interfaces with customers. .
Boston:
Harvard Business Publishing.
Gaya Chicago
Rayport, Jeffrey F., Jaworski, Bernard J..
Best face forward ; why companies must improve their service interfaces with customers..
Boston:
Harvard Business Publishing,
2005.
Text.
Gaya MLA
Rayport, Jeffrey F., Jaworski, Bernard J..
Best face forward ; why companies must improve their service interfaces with customers..
Boston:
Harvard Business Publishing,
2005.
Text.
Gaya Turabian
Rayport, Jeffrey F., Jaworski, Bernard J..
Best face forward ; why companies must improve their service interfaces with customers..
Boston:
Harvard Business Publishing,
2005.
Print.