Gaya APA
Lovelock, Christopher H., Wirtz, Jochen. (2007).
Services Marketing : people, technology, strategy, 6th ed. (6th ed.).
New Jersey:
Pearson.
Gaya Chicago
Lovelock, Christopher H., Wirtz, Jochen.
Services Marketing : people, technology, strategy, 6th ed..
6th ed.
New Jersey:
Pearson,
2007.
Text.
Gaya MLA
Lovelock, Christopher H., Wirtz, Jochen.
Services Marketing : people, technology, strategy, 6th ed..
6th ed.
New Jersey:
Pearson,
2007.
Text.
Gaya Turabian
Lovelock, Christopher H., Wirtz, Jochen.
Services Marketing : people, technology, strategy, 6th ed..
6th ed.
New Jersey:
Pearson,
2007.
Print.