Gaya APA
Baran, Roger J, Galka, Rober J., Strunk, Daniel P.. (2008).
Principles of customer relationship management .
s.l.:
Thomson South-Western.
Gaya Chicago
Baran, Roger J, Galka, Rober J., Strunk, Daniel P..
Principles of customer relationship management.
s.l.:
Thomson South-Western,
2008.
Text.
Gaya MLA
Baran, Roger J, Galka, Rober J., Strunk, Daniel P..
Principles of customer relationship management.
s.l.:
Thomson South-Western,
2008.
Text.
Gaya Turabian
Baran, Roger J, Galka, Rober J., Strunk, Daniel P..
Principles of customer relationship management.
s.l.:
Thomson South-Western,
2008.
Print.