Gaya APA
Peel , Malcolm. (1987).
Customer Service: How To Achieve Total Customer Satisfaction. .
London:
Kogan Page.
Gaya Chicago
Peel , Malcolm.
Customer Service: How To Achieve Total Customer Satisfaction..
London:
Kogan Page,
1987.
Text.
Gaya MLA
Peel , Malcolm.
Customer Service: How To Achieve Total Customer Satisfaction..
London:
Kogan Page,
1987.
Text.
Gaya Turabian
Peel , Malcolm.
Customer Service: How To Achieve Total Customer Satisfaction..
London:
Kogan Page,
1987.
Print.