Gaya APA

Voss, Christopher, Armistead, Colin, Johnston, Bob, Morris, Barbara. (1985). Operation Management in Service Industries and the Public Sector. . New York: John Wiley & Sons.

Gaya Chicago

Voss, Christopher, Armistead, Colin, Johnston, Bob, Morris, Barbara. Operation Management in Service Industries and the Public Sector.. New York: John Wiley & Sons, 1985. Text.

Gaya MLA

Voss, Christopher, Armistead, Colin, Johnston, Bob, Morris, Barbara. Operation Management in Service Industries and the Public Sector.. New York: John Wiley & Sons, 1985. Text.

Gaya Turabian

Voss, Christopher, Armistead, Colin, Johnston, Bob, Morris, Barbara. Operation Management in Service Industries and the Public Sector.. New York: John Wiley & Sons, 1985. Print.