Gaya APA
Buttle, Francis.. (2007).
Customer Relationship Management (Manajemen Hubungan Pelanggan):Concepts and Tools. .
Jakarta:
Bayumedia.
Gaya Chicago
Buttle, Francis..
Customer Relationship Management (Manajemen Hubungan Pelanggan):Concepts and Tools..
Jakarta:
Bayumedia,
2007.
Text.
Gaya MLA
Buttle, Francis..
Customer Relationship Management (Manajemen Hubungan Pelanggan):Concepts and Tools..
Jakarta:
Bayumedia,
2007.
Text.
Gaya Turabian
Buttle, Francis..
Customer Relationship Management (Manajemen Hubungan Pelanggan):Concepts and Tools..
Jakarta:
Bayumedia,
2007.
Print.