10181 277 10 inegrating Customer Focus Across the Firm, 7th ed. Zeithaml, Valarie A. Primary Author Bitner, Mary Jo Additional Author Gremler, Dwayne D. Editor mixed material 9781260083521 New York McGraw Hill 2018 IFRS Edition, 3rd ed. Kieso, Donald E. Primary Author Warfield, Terry D. Editor Wetgandt, Jerry J. Additional Author mixed material 9781119372936 New Jersey John Wiley & Sons 2018 jilid 2, ed. 6 Horngren, Charles T. Primary Author Saragih, Frederikson Additional Author Patria, Ayu Editor mixed material 54050232 Jakarta Erlangga 1993 Hutauruk, Gunawan Translator Kusnedi Editor Badjuri, Moh. Additional Author Horngren, Charles T. Primary Author mixed material 54050224 Jakarta Erlangga 1994 Syahrul Primary Author Tressyalina Additional Author Zuve, Farel Olva Editor mixed material 9786026277510 Padang Sukabina Press 2017 Et. Al. Additional Author Nasoetion, Andi Hakim Primary Author mixed material 9789794939215 Bogor IPB Press 2017 Sulawesi Tengah Et. Al. Additional Author Batubara, Rido Miduk Sugandi Primary Author mixed material 9789797097806 Jakarta Kompas 2014 Sulawesi Tengah Et. Al. Additional Author Batubara, Rido Miduk Sugandi Primary Author mixed material 9789797097813 Jakarta Kompas 2014 Et. Al. Additional Author Batubara, Rido Miduk Sugandi Primary Author mixed material 9786021410547 Jakarta Tempo Inti Media 2013 Et. Al. Additional Author Batubara, Rido Miduk Sugandi Primary Author mixed material 9786029963250 Jakarta Kementerian Kelautan dan Perikanan RI 2014