Quality is just the beginning :

15 1 10 Quality is just the beginning : managing for total responsiveness Levit, Steve Primary Author mixed material 0070375925 New York McGraw Hill 1994 Manajemen mutu terpadu.ed.ke-2 Nasution, M.N. Primary Author mixed material 9794503762 Jakarta Ghalia Indonesia 2005 TQM for information system management : quality practice for continous improvement Cortada , James W. Primary Author mixed material 007133968 New York 1111 1995 Quality Management : introduction to total quality management for production, processing, and services, 5th ed. Goetsch, David L. Primary Author Davis, Stanley B. Additional Author mixed material 0131971344 New Jersey Pearson 2006 Pedoman Sistem Penjaminan Mutu Internal : Pendidikan Akademik, Pendidikan Vokasi, Pendidikan Profesi, Pendidikan Jarak Jauh Indonesia. Kementerian Riset, Teknologi, Dan Pendidikan Tinggi Primary Author mixed material 9786026524027 Jakarta Direktorat Penjaminan Mutu Kementerian Riset, Teknologi, dan Pendidikan Tinggi RI 2019 Kumpulan Peraturan Perundang-undangan Tentang Sistem Penjaminan Mutu Pendidikan Tinggi Indonesia. Kementerian Riset, Teknologi, Dan Pendidikan Tinggi Primary Author mixed material 9786026524010 Jakarta Direktorat Penjaminan Mutu, Kementerian Riset, Teknologi, dan Pendidikan Tinggi 2019 Pengendalian mutu terpadu Kaoru, Ishikawa Primary Author Lu, David J. Additional Author mixed material 9795141201 Bandung Remaja Rosdakarya 1992 Dasar-dasar total quality management Hardjosoedarmo, Soewarso Primary Author mixed material 9795333283 Yogyakarta Andi 1996 Pedoman Audit Mutu Internal (AMI) Indonesia. Kementerian Riset, Teknologi, Dan Pendidikan Tinggi Primary Author mixed material 9786026524096 Jakarta Direktorat Penjaminan Mutu, Kementerian Riset, Teknologi, dan Pendidikan Tinggi 2019 Total quality management : a survey of its important aspects Pegels, C. Carl Primary Author mixed material 0877092745 Danvers Boyd & Fraser Publishing 1995